WHO MiNDbank: More Inclusiveness Needed in Disability and Development

A database of resources covering mental health, substance abuse, disability, general health, human rights and development

National Standards for Mental Health Services 2010

Government of Australia Department of Health and Ageing Country Resources Mental Health Service Standards Australia 2010 Guidelines mental health care, mental health service

This translation feature uses a third-party service. Please be advised that the machine-translated content may not be accurate. Translation only applies to this page and is not available for downloaded files or external links.



The National Standards for Mental Health Services focus on:
• how services are delivered
• whether they comply with policy directions
• whether they meet expected standards of communication and consent
• whether they have procedures and practices in place to monitor and govern particular areas—especially those which may be associated with risk to the consumer, or which involve coercive interventions.

All of the Standards, except the consumer standard, are designed to be assessed. In contrast, the consumer standard is designed to inform consumers about their rights and responsibilities and the key elements underpinning the provision of quality service that consumers can expect to receive from mental health service providers throughout the continuum of care. The consumer standard is therefore not intended to be assessed, as it contains criteria that are all assessable within the other standards.


English, 1.1 MB pdf

WHO collates and provides external links to resources focusing on mental health, disability, general health, human rights and development but does not specifically endorse particular laws, policies, plans or other documents from countries or organisations. WHO also does not warrant that the information in this record is correct or refers to the most up-to-date version. Please read the site disclaimer for further details. If this record contains an error or is outdated, please notify us.